403.640.4320

4th Street Clinic Services

Dial 811 for 24/7 health advice and information from a registered nurse (RN).

Primary Care Network

What Is a Primary Care Network (PCN)?

Primary Care Networks (PCNs) are groups of family doctors and other health professionals who work together to develop programs and services designed to meet your everyday health needs. PCNs also provide resources that enhance the Patient-Centered Medical Home (PCMH), a vision for health care embraced by the 4th Street Clinic and promoted by the College of Family Physicians of Canada. The principles of the PCMH encourage enhanced screening and prevention initiatives along with comprehensive patient-centered disease management.  This may include outreach reminder calls from clinic staff, referrals to PCN or other clinic-based healthcare providers.

 There are seven PCNs in the Calgary area and 42 province-wide.

 All physicians at 4th Street Clinic are members of the Calgary West Central Primary Care Network (CWC PCN).

Same Day Appointments, Seven Days A Week  

If you are in immediate medical need and your physician cannot see you, you may be referred to the Primary Care Centre (PCC) located near Chinook Centre for a same-day appointment. This referral service is available from 9 a.m. to 9 p.m. on weekdays and from 1 to 4 p.m. on weekends and holidays.  During our office hours, please call and speak to one of our nurses who, if we cannot accommodate you, can send the referral. On evenings and weekends please call Health Link at 811 when our practice is closed and they can send in the referral for the out of  hours clinic. This enhanced access is by referral and appointment only.  It is available 365 days a year as your physician is a member of the CWC PCN. This referral service provides an alternative to the walk-in system or a visit to the ER. Click here for more information.

Services

What Is a PCN Patient Care Team?

PCN clinicians that form the Patient Care Team collaborate with physicians to develop unique health goals for each patient.  They also provide education and support to patients in a longer appointment format than the physician is able to offer.

The following services are available to our patients in our offices. 

Patients can self-refer by requesting a referral when in our office or by calling 403-640-4320 and following the prompt in our voice greeting.

BEHAVIOURAL HEALTH CONSULTANT

Behavioral health consultants (BHCs) are part of the Alberta Health Services Shared Mental Health team and work in CWC PCN physician clinics. BHCs assist with a wide range of issues such as:

  • Depression
  • Anxiety
  • Stress
  • Relationship issues
  • Sleep concerns
  • Substance abuse
  • Eating disorders
  • Chronic pain and illness
  • Anger management
  • Lifestyle concerns
  • Attention Deficit Hyperactivity Disorder (ADHD)

 

CHRONIC DISEASE NURSE – SERVICES INCLUDE:
  • Diabetic education and management support
  • Hypertension (high blood pressure) management
  • Dyslipidemia (elevated cholesterol) management
  • Metabolic syndrome education
  • Asthma & COPD respiratory education
  • Smoking cessation support
  • Medication management consultations
  • Healthy diet and exercise education
  • Weight loss education

Additional Services

The following additional services are available by referral by your physician to the PCN Clinic. These service will be available at our PCN Site or when possible by phoning our clinic at 403-640-4320 .

Senior Services

Seniors with complex medical issues can be referred to the Senior Services team by their family physician. This interdisciplinary team provides specialized primary care with the goal of supporting seniors to remain at home in their community for as long as possible. Team members help patients access medical and community services, assist with personal needs, and identify and address gaps in care.

Social Workers

The CWC PCN social worker assists patients and their families with accessing support and navigating the health system. Referrals are accepted for issues relating to environmental and personal circumstances, with the goal of enhancing living situations and improved quality of life. The social worker connects with patients as often as required to determine their needs and refer them to appropriate resources for ongoing assistance. Our social worker is based out of the CWC Primary Care Centre and sessions are conducted in the clinic or in the patient’s home.

Patient Care Team

Anne- Chronic Disease Management Nurse (CDM)

Anne is a Registered Nurse who holds national certification’s as a Diabetic Educator and Respiratory Educator and works in the area of Chronic Disease Management. She has 28 years of nursing experience in both acute care and primary care after graduating from the Foothill’s Hospital School of Nursing and University of Calgary. She enjoys traveling, hiking and spending time with her family.

Alina- Behavioral Health Consultant (BHC)

Alina is a Registered Psychologist with a Master’s Degree in Counselling Psychology from Athabasca University. She is passionate about helping youth, young adults, and adults who may be experiencing anxiety, stress, depression, life transitions, grief, and difficulty coping. Outside of her work she enjoys group fitness, yoga and meditation, spending time with family and friends, traveling, and reading. Alina also speaks Russian.
As a Behavioral Health Consultant (BHC), she provides brief, short-term, and highly accessible consultative and collaborative services to the healthcare team and patients within the clinic. She uses brief methods with the goal of improving individuals’ functioning and quality of life, targeting functional outcomes rather than symptom elimination. Consultations are typically 30-minutes, face-to-face with patients, with follow-up as required.

Parvathi- Primary Care Network Health Information Coordinator

Parvathi is a Health Information Management Professional working with the Calgary West Central Primary Care Network to coordinate preventative patient care, facilitate clinic-based projects, and track quality improvement through data analysis. Parvathi enjoys riveting games of quidditch and reading all the Harry Potter and fantasy novels she can get her hands on!

Appointment Cancellations:

Patients wishing to cancel or change appointments must call the office or leave a voicemail message 24 hours before their appointments. Alternatively they may do so on the Healthmyself portal. Failure to notify the office of a cancellation will be deemed a “no show” (see our no show policy).

E-mail cancellations from patients are not viewed by the Alberta OIPC as a secure method of communication. (See our email cancellation policy

Healthmyself Online Booking 

Online booking will no longer be available directly through this website, but is available through our Healthmyself portal.  To subscribe to this service, please contact the office at (403) 640-4320 or leave a voicemail with your name and email address.  Our staff members will be happy to send an invitation via email.   For further information visit Healthmyself.ca.